Shipping Policy – London Bale Clothing

At London Bale Clothing, we are committed to providing reliable and efficient delivery services for all our customers.

1. Shipping Areas
We offer nationwide delivery across South Africa and cross-border shipping to countries such as Lesotho, Zimbabwe, and other neighbouring regions.

2. Processing Time
All orders are processed once full payment has been received and confirmed. Orders are usually prepared and dispatched within 1–2 business days.

3. Delivery Time

• South Africa: 2–5 business days

• Cross-border (Lesotho, Zimbabwe, etc.): 3–7 business days

Delivery times may vary depending on location and courier schedules.

4. Shipping Fees
Shipping costs are calculated based on your delivery location and order size.

• Some areas may have fixed delivery fees

• Final shipping cost will be confirmed before dispatch

5. Courier Services
We use trusted and reliable courier partners to ensure safe and timely delivery. All deliveries are door-to-door unless otherwise arranged.

6. Order Tracking
Once your order has been dispatched, tracking details will be provided so you can monitor your delivery.

7. Responsibility & Risk
All goods are carefully packed before dispatch. Once handed over to the courier, the responsibility of delivery lies with the courier service, but we will assist in resolving any issues that may arise.

8. Delays
While we aim to meet all delivery timelines, delays may occur due to unforeseen circumstances such as weather, customs clearance, or courier issues.

9. Incorrect Details
Please ensure all delivery details are correct. We are not responsible for delays or losses caused by incorrect information provided by the customer.